[ FOR ADMINISTRATOR AND/OR STAFF ]

  Login procedure.
  Protected area with news.
  Simple Installation Procedure
   A simple procedure helps you to install flexic in your server (requirements)
  Management of Groups and licenses
   You can add, modify or delete Groups.
   Every group has a name, description and 32 licenses about section and function.
   Manage groups with many filters.
   Security control, after login, on any page.
  Manage users and validation
   Forms to request new user account.
   Additional users can be set automatically or manually.
   Any user must be validated, you can set auto-validation or manual after email advise.
   Any user must have a valid group, you can set default user group.
   Automatically send welcome message and validation/invalidation to email account.
   Manage user and validation with many filters.
   Search user with any field.
  Ticket management, category and priority
   Add, modifiy and/or delete priority ticket with many information
   Add, modifiy and/or delete category ticket
   View ticket with many kind of filter and order
   Ticket management: delete, open, close, add message, ...
   View queue time
   View printable version
  Send Groups Newsletter
   Send newsletter at selected group.
   View Newsletter archive.
  Manage News and Faq
   Add, modify and/or delete News with selected destinations.
   Manage Faq for user help.
  Set Site Option
   Many types of options for the best use of flextic.
  Set Template and edit template online
   Template is a file that admin can edit online with a simple code.
   There are templatea for any languages and skins installed.
  Basic Statistics about tickets and user
  Manage languages and skins (any user can set this personal option)
   Set default languages and skins, that all users can select.
  Simple updates and downloads.
   Check updates from our server.
   Download skins from our server.
  fleXalert
   New software for realtime notify (ticket, message, users,...) directly on your pc
   Setting more field as account, automatic login, refresh time, hide time, ..
   Notify about new ticket open from your last login in admin area
   Notify about new message post from your last login in admin area
   Notify about new users to validate from your last login in admin area
  Wap for management from your mobile
   Admin/staff can login and navigate into this area.
   read last 5 tickets opened and post message
   read last 5 message inserted by users and within staff action and post message
   read last 5 users to validate, and make this
   useful help

[ FOR USER ]

  Registration procedure.
  Remind password procedure.
  Login procedure.
  Protected area with news.
   Security control, after login, on any page.
  Open Ticket.
   Open New ticket request with much information.
  Manage ticket : View and close, with many kinds of filters
  Read Faq
  Manage Options
   Select your skin, languages, date format, ticket per page, ....